We will respect your personal decisions, and allow you to make your own decisions about what exercise you can carry out. However, we ask you not to exercise beyond what you consider to be your own abilities.

We will make every reasonable effort to make sure that our equipment and facilities are in a safe condition for you to use and enjoy.

If you tell us that you have a disability which puts you at a substantial disadvantage in accessing our equipment and facilities, we will consider what adjustments, if any, are reasonable for us to make.

You should not exercise beyond your own abilities. If you know or are concerned that you have a medical condition which might interfere with you exercising safely, before you use our equipment and facilities you should get advice from a relevant medical professional and follow that advice.

You should make yourself aware of any rules and instructions, including warning notices, and follow them. Exercise carries its own risks. You should not carry out any activities which you have been told are not suitable for you.

You should let a medical professional know immediately if you feel ill when using our equipment or facilities.

This statement is for guidance only. It is not a legally binding agreement between you and us and does not create any obligations which you or we must meet.

I confirm that within the fourteen (14) days immediately preceding the date of this Health Declaration Form, neither I nor anyone I live with, nor any persons associated with my membership (i.e. joint members, juniors, guests) have:

Tested positive or presumptively positive for the Coronavirus (COVID-19) or been identified as a potential carrier of the COVID-19 virus;

Experienced any symptoms commonly associated with the COVID-19; nor Been in direct contact with or in the immediate vicinity of any person I know had or has (or is or was carrying) COVID-19; or any person who has been identified as a potential carrier of COVID-19

I confirm that I will inform Hyve if any of the circumstances relating to my personal health or the health of an associated member changes or if I am informed that I (or an associated member) have been in direct contact with or in the immediate vicinity of any person I know to be carrying the COVID-19 virus, even it has only come to my knowledge after the event.

I confirm that neither I nor anyone associated with my membership in any way whatsoever (family or household members) will attend a Hyve facility if I or they feel unwell or are displaying any symptoms related to COVID-19 subsequent to signing this Health Declaration Form.

Symptoms of the COVID-19 virus as described by the NHS are: fever or high temperature, new and continuous cough, new loss of taste or smell and shortness of breath or difficulty breathing.

All cancellations must take place on the HYVE Website Application. You can cancel your session via the ‘MY ACCOUNT’ section in the menu, subject to the below policy. Due to the nature of our business model, we require a cancellation procedure to be in place to maintain a fair system and prevent empty bookings due to late cancellations. Dependent on what method you use to book your session will depend on the Cancellation Policy that is applied. Upon cancellation, any remaining credits in the account will be forfeited and removed effective immediately on the cancellation date.

CLASSES

Classes must be cancelled at least 6 hours prior to the scheduled start time. Failure to cancel within this timeframe, or failure to attend without notice, may result in a temporary suspension of booking privileges for future classes.

PAUSING MEMBERSHIPS

Memberships may be paused for a maximum period of one month. For any pause period exceeding one month, the membership must be canceled and may be reactivated when you are ready to rejoin.